Careline Alarm Watch

24/7 help at the touch of a button

The Careline alarm watch is for those still living an active lifestyle who appreciate a more discrete appearance.

Looking just like a regular smart watch, the alarm watch provides support and peace of mind both in the home, and out and about.

  • Requires charging – we recommend daily. Typical battery life is 2-3 days, but may be less in poor signal areas
  • No base unit needed
  • Built-in speaker and microphone
  • Uses 4G roaming sim (mobile phone) network at home or outside
  • Includes a beacon to let our monitoring centre know if you’ve activated your alarm at home
  • Includes GPS location, if you activate your alarm away from home
  • Falls detection capability (see FAQs)

Supporting you to remain independent anytime, anywhere.

The Careline Alarm Watch offers peace of mind and reassurance on the go, allowing you to call for help with the touch of a button.

Whether you are walking your dog or on a shopping trip or at home, the Careline Alarm Watch helps to keep you safe and independent.

Our Careline Alarm Watch:

  • is discreet and sporty
  • works anywhere with a 4G mobile network signal
  • automatically alerts us if you experience a hard fall, followed by a period of inactivity (you should always press the button for help if you are able to do so)
  • has GPS location built in, which means we can find you if you press your button for help

The Careline Alarm Watch uses a roaming sim, similar to a mobile phone, and will connect to the strongest mobile network available when you press the button for help. It has a built-in speaker and microphone so our monitoring centre can talk with you, and Global Positioning System (GPS) technology so our operators can locate you and can contact a family member or the emergency services with your location if you are out and about. If you are at home, the included beacon will let us know that is where your alarm has been activated.

You may be eligible for help towards the cost of installing your new Careline Alarm Watch

We offer a grant to cover the cost of the installation of our Careline alarms if you live within West Norfolk and are in receipt of a qualifying benefit.

Installation cost

From 1/4/26

£50.00

for residents within
west Norfolk

£70.00

for residents outside
of west Norfolk

Self installation

£35.00

Alarm sent by post, or collected in person from our office.

Weekly rental

£7.80

same price for
all customers

All prices shown above exclude VAT.

How does your Careline work?

1. Press grey button for help

Pressing the button on your alarm will put you in touch with our team

2. Speak to our operators

Our trained operators will talk to you via the alarm and assess your needs

3. Our operator will assess you

We will call one of your contacts or the emergency services.

Here’s what our customers say about our Careline alarm watch

Mr K – King’s Lynn

I can now feel safe when going further than my house, i.e. – in the garden or when out in the car.

Mrs W – Downham Market

I feel more secure with my GO around my neck. I have more confidence about going out.

Mrs S – Kings Lynn

Since having the Careline GO, my husband has gained more confidence and enabled him to live more independently.

© Careline Community Service | Borough Council of King's Lynn & West Norfolk