Key Safe

Securely store a spare key outside your home.

When using our personal alarms it is vital that your friends, carers, relatives and if necessary, the emergency services have quick access to your home without causing damage.

Our key safes are a secure metal box within which you can store a spare key, accessible by a code you can give to anyone who might need access.

It can only be fitted to a concrete or bare brick (no render) external wall.

Add a key safe to your home when using our personal alarms to allow us to help you as efficiently as possible.

For complete peace of mind and reassurance for yourself or a loved one, enquire about our key safes now.

If you need carers, loved ones or the emergency services to access your home then a key safe can provide secure storage for your house keys which are accessible via a code.

The Supra C500 Pro KeySafe™ is police accredited and functions during power cuts as there is no batteries or mains wiring required.

Our key safes:

  • are police accredited and tested on external walls
  • have an integral hook to ensure easy access to keys
  • are rust and water resistant
  • have over 4,000 possible combinations

You may be eligible for help towards the cost of your key safe

We offer a grant to cover the full cost of your Careline Key Safe if you live within West Norfolk and have a disability or health condition.

How to register your Key Safe code with the ambulance service

A Key Safe access form can be completed to provide the ambulance service with your code to allow safe and easy access to your property when they are called out to you.

Supply only:


Collect from our office or can be delivered when an alarm is installed. Not available by post.

Supplied and installed:


for residents in West Norfolk


for residents outside West Norfolk

All prices shown above exclude VAT.

Here’s what our customers say about our key safes

Mr K – King’s Lynn

If it wasn’t for people like you the elderly people like myself would be in trouble, so very grateful for this service, you do a good job thank you.

Mrs W – Downham Market

This service is excellent. As a family we could not wish for anything better.

Mrs S – Kings Lynn

My family and I no longer worry that I am home alone, help is always on hand.

© Careline Community Service | Borough Council of King's Lynn & West Norfolk