Falls Pendant

24/7 help at the touch of a button

Our Careline falls pendant is suitable for those with limited mobility who are at high risk of falling.

This sensitive pendant will alert us anytime you have a fall or press the button, allowing us to help you in all situations.

Supporting you if you fall, 24 hours a day, 7 days a week

Our Vibby falls pendant is an ideal solution if you experience regular falls due to poor mobility or long-term health conditions such as epilepsy, diabetes and Parkinson’s disease.

Worn around the neck the falls pendant offers peace of mind and reassurance that if you have a heavy/dangerous fall, a call will automatically be placed to our call centre.

Some falls (soft or broken falls against a wall or chair) may not be detected by the pendant, so we encourage you to always press the button if you are able to.

Our falls pendants:

  • are lightweight, easy to wear and stylish
  • allow you to move freely about your home and garden
  • automatically alerts us if you have a heavy/dangerous fall
  • are a great solution if you experience regular falls and poor mobility*

*If you are still mobile and move around your home freely we would suggest that you try our Careline GO or Careline Personal Alarm to prevent false calls being made through to the call centre from your Falls Pendant.

For more information please visit the user guide tab above.

You may be eligible for help towards the cost of your new Falls Pendant

We offer a grant to cover the cost of the installation of our Careline Personal Alarm and Falls Pendant if you live within West Norfolk and are in receipt of a qualifying benefit, or experiencing memory loss.

Installation cost


for residents within
west Norfolk


for residents outside
of west Norfolk

Weekly rental


same price for
all customers

All prices shown above exclude VAT.

How does your falls pendant work?

1. Press the button for help

Pressing the button on your alarm will put you in touch with our team

2. Heavy fall detected

Sensors in the pendant allow an automatic call to be sent if a heavy fall is detected

3. Our operator will assess you

We will call one of your contacts or the emergency services.

Here’s what our customers say about our falls pendant service

Mr K – King’s Lynn

I don’t think you can do any more. It’s well worth the money spent, it’s lifesaving. I think every elderly person should get one, it’s good peace of mind & you do a terrific job.

Mrs W – Downham Market

My father is now living alone and is becoming unsteady on his feet. So in case he has a fall, we know somebody can get to him quickly, even if he is in his garden.

Mrs S – Kings Lynn

I am most grateful for this wonderful service, it’s a lifeline to elderly people especially those who are on their own. Everyone is so kind and caring.

© Careline Community Service | Borough Council of King's Lynn & West Norfolk