BuddyButton

24/7 help at the touch of a button

The BuddyButton is especially built for those still living an active lifestyle.

The small and discreet alarm provides support and peace of mind in both the home and out and about.

BuddyButtons start from £5.00 per week.

Supporting you to remain independent anytime, anywhere.

Our Buddy Button offers peace of mind and reassurance on the go. The GPS trackable device allows you to call for help with the touch of a button.

Whether you are walking your dog or shopping with friends, the BuddyButton helps to keep you safe and independent.

Our BuddyButton:

  • is small, discreet and stylish
  • works anywhere with a 2G mobile network (depending on network availability)
  • automatically alerts us if you fall
  • has GPS tracking which means we can locate you should you press your button for help

The BuddyButton uses a roaming mobile sim and will connect to the strongest 2G mobile network available when you press the button for help. It has Global Positioning (GPS) technology so our operators can locate the area where you are and can contact a family member or the emergency services with your location.

The BuddyButton can detect sudden impact falls and will automatically place a call to our control centre. Alternatively the button can be pressed to activate a call for help.

You may be eligible for help towards the cost of your new Careline Personal Alarm

We offer a grant to cover the cost of the installation of our Careline Personal Alarm, Falls Pendant and BuddyButton if you live within West Norfolk and are in receipt of a qualifying benefit, or experiencing memory loss.

Installation cost

£33.50

for residents within
west Norfolk

£39.50

for residents outside
of west Norfolk

Weekly rental

£5.00

same price for
all customers

All prices shown above exclude VAT.

How does your BuddyButton work?

1. Press the button for help

Pressing the button on your alarm will put you in touch with our team

2. Speak to our operators

Our trained operators will talk to you via the alarm and assess your needs

3. Our operator will assess you

We will call one of your contacts or the emergency services.

Here’s what our customers say about our BuddyButton

Mr K – King’s Lynn

I can now feel safe when going further than my house, i.e. – in the garden or when out in the car.

Mrs W – Downham Market

I feel more secure with my Buddy around my neck. I have more confidence about going out.

Mrs S – Kings Lynn

Since having the BuddyButton, my husband has gained more confidence and enabled him to live more independently.

© Careline Community Service | Borough Council of King's Lynn & West Norfolk