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Careline Scam Alert

Please be careful when answering the phone. We have had reports of scammers asking for upfront payments to upgrade your Careline alarm unit. We would never ask for an upfront payment before visiting your property and our alarm upgrades are free to existing clients. All visiting officers will have ID badges which you can request […]

Norfolk launches winter support package

Norfolk County Council is developing a package of support to help give families peace of mind in the run up to Christmas and over the winter months by helping those who need it to have food on the table and other essentials, so every child will be warm and well-fed this winter. A key part […]

Month in numbers: July 2020

Here’s our July in numbers. With 97.6% of our calls being answered in just 60 seconds we are ensuring that our customers have the support they need as soon as possible, with just the touch of a button