Careline Hoax Visitor

We’ve received a report that someone impersonated a Careline installer to fraudulently gain entry to an elderly person’s home. The police are aware.

The Borough Council of Kings Lynn and West Norfolk provides a community alarm service via the Careline Community Service team.  Our Careline Installers only attend arranged appointments, have a Borough Council ID badge, uniform and a Council vehicle.  Our current servicing and maintenance provider is Monarch Eastern; again they will carry identification.

Our advice is that if you have any concerns, please either activate your alarm unit or call 01553 616200.

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